[ih]Demetris
New Member
Dear Valuable XSIS HOSTING Customers,
This month has been with out a doubt our roughest month since our launch. We have faced DNS (Bind) configuration issues as well as well as SPAMMERS, RAM replacement. And as of late kernel panics. We have successfully repaired the dns issues on the server and taken extra measures to negate the SPAMMERS as well. Our last hurdle is resolving the kernel panic issue that we are having.
According to the server logs the cause of this panic is hardware related, we have notified our datacenter and are scheduled to undergo massive hardware replacement within the next 24 - 48 hours. We will notify all clients via email when this is to occur and also when this replacement has been completed.
We understand the vital importance of uptime and we to are affected by these problems as you. We wanted to let our customers know that we are actively working on this issue and hope to get it resolved as soon as possible. If you have any questions about anything please feel free to contact me via email at demetris@xsishost.com. Thanks for your continued support and loyalty to XSIS HOSTING!
Regards,
Demetris Gray
Owner / Operator
This month has been with out a doubt our roughest month since our launch. We have faced DNS (Bind) configuration issues as well as well as SPAMMERS, RAM replacement. And as of late kernel panics. We have successfully repaired the dns issues on the server and taken extra measures to negate the SPAMMERS as well. Our last hurdle is resolving the kernel panic issue that we are having.
According to the server logs the cause of this panic is hardware related, we have notified our datacenter and are scheduled to undergo massive hardware replacement within the next 24 - 48 hours. We will notify all clients via email when this is to occur and also when this replacement has been completed.
We understand the vital importance of uptime and we to are affected by these problems as you. We wanted to let our customers know that we are actively working on this issue and hope to get it resolved as soon as possible. If you have any questions about anything please feel free to contact me via email at demetris@xsishost.com. Thanks for your continued support and loyalty to XSIS HOSTING!
Regards,
Demetris Gray
Owner / Operator