I look for experience and their ability to resolve issues in short period of time.
I think a skillful technique is only the way to select a tech staff.I think any one prefers to have experienced and skillful technicians.
We look for experience and the ability to troubleshoot issues without loosing patience.[/QUOTE
The techs worth more than 6 years experience in webhosting technical support (Linux/cPanel/Plesk /DA/CloudLinux/Windows) will be suited as well.