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ComfyHost.com VPS - Not so comfy after all.
Ok so here goes, my first purchase, Josh (my coadmin and trusted friend) and I decided it was time to get a better and bigger vps. So we figure we would switch vps providers. We went on to find comfyhost as i thought they were very reputable. We decided to get the Expert Plan on the ComfyHost VPS page. We also asked them to waive the cpanel fee, which they were very nice about and allowed it to us. We ask for it because our budget wasn't very huge.
The time and date of the purchase is on the 22nd of November. Screen shot.
Around this time we have exhausted the resources of our old vps and was looking forward to quickly switch over to the new one.
Yet, our account wasn't created until the 29th of November. Screen Shot. Due to the delay, Mark allowed us a free month because it took so long.
Then it was created, so we went through it, as we went through it we found that we didn't have any source of vps control panel such as hypervm. That was ok we figured. Then we tried logging into SSH, however we uncounted an error: "Server refused to allocate pty" That stopped us dead in our tracks. Further delaying us.
I then contact live support. Here is an txt file of that conversation. I only asked about a vps control panel.
I talked with Cameron, a mod and a good friend I look to for help with stuff like this, he tells me that the vps needed to be recreated as it was created wrong.
I created a ticket, as live support always knew absolutely nothing even though they are tech support, they say submit a ticket.
Ok so then I had an AIM chat with Mark, finally, it was two days ago, on the third, at about nine o'clock he decides to finally agree with me that the vps should be deleted and recreated. But he said he'd do it the next day. So i waited til the next day. Here is a converstation of our chat. If you wish for me to post the copy pidgin has please ask.
As you can see, I've asked for our money back, but in his TOS it says vps get no 30 day money back, but the logo is on the vps page. haha. We asked for the money back because the service never really worked. But he denied us. Not only do they have that, but their advertisement for their dedi is misleading...but no complaints there. Check the red box and the details for the 99 dollar server and see what i mean. Here's a screen shot as well.
Bottom line was we bought a vps from them that we just cancel, and will never use. A waste of 30 dollars. Didn't get our money back, took two weeks for us to finally get a use of it and still there were multiple errors and 30 bucks short.
As we canceled we got this email. They ask us what can they do to make other customers happy....chyeah...
ComfyHost wasn't the trusted company I first thought. I recommend those who what a good vps and one created quick without error, don't go there.
Ok so here goes, my first purchase, Josh (my coadmin and trusted friend) and I decided it was time to get a better and bigger vps. So we figure we would switch vps providers. We went on to find comfyhost as i thought they were very reputable. We decided to get the Expert Plan on the ComfyHost VPS page. We also asked them to waive the cpanel fee, which they were very nice about and allowed it to us. We ask for it because our budget wasn't very huge.
The time and date of the purchase is on the 22nd of November. Screen shot.
Around this time we have exhausted the resources of our old vps and was looking forward to quickly switch over to the new one.
Yet, our account wasn't created until the 29th of November. Screen Shot. Due to the delay, Mark allowed us a free month because it took so long.
Then it was created, so we went through it, as we went through it we found that we didn't have any source of vps control panel such as hypervm. That was ok we figured. Then we tried logging into SSH, however we uncounted an error: "Server refused to allocate pty" That stopped us dead in our tracks. Further delaying us.
I then contact live support. Here is an txt file of that conversation. I only asked about a vps control panel.
I talked with Cameron, a mod and a good friend I look to for help with stuff like this, he tells me that the vps needed to be recreated as it was created wrong.
I created a ticket, as live support always knew absolutely nothing even though they are tech support, they say submit a ticket.
Ok so then I had an AIM chat with Mark, finally, it was two days ago, on the third, at about nine o'clock he decides to finally agree with me that the vps should be deleted and recreated. But he said he'd do it the next day. So i waited til the next day. Here is a converstation of our chat. If you wish for me to post the copy pidgin has please ask.
As you can see, I've asked for our money back, but in his TOS it says vps get no 30 day money back, but the logo is on the vps page. haha. We asked for the money back because the service never really worked. But he denied us. Not only do they have that, but their advertisement for their dedi is misleading...but no complaints there. Check the red box and the details for the 99 dollar server and see what i mean. Here's a screen shot as well.
Bottom line was we bought a vps from them that we just cancel, and will never use. A waste of 30 dollars. Didn't get our money back, took two weeks for us to finally get a use of it and still there were multiple errors and 30 bucks short.
As we canceled we got this email. They ask us what can they do to make other customers happy....chyeah...
ComfyHost wasn't the trusted company I first thought. I recommend those who what a good vps and one created quick without error, don't go there.
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