Have you read the logs of the conversations with your technical support? They clearly state that users do not get access to hypervm because its for administrators only. The senior tech there had told me that in order for the VPS to be rebooted, etc. I had to submit a support ticket. Are you saying even your own tech staff do not know what is and isn't offered?I do know that clients can have access to HyperVM. I was getting that ready as he canceled actually. We are planning to move to Virt, so the logo was kept for that purpose. I will have to modify it though.
Thanks
We are planning to move to Virt, so the logo was kept for that purpose. I will have to modify it though.
A VPS is a fully self contained login system. You need not create a separate client; the owner of the vps can login to the Control Panel using the vps name and password. You should create a client only if he has more than one vps. A vps owner is a complete client system with its own help desk, login history etc.
Some people just aren't made to offer VPS servers.
I just said I will have to modify it though, for that reason. Please read before you make comments. HyperVM is for clients to, the VPS was just setup under admin for some reason. The technical staff were misinformed about our usage of HyperVM.
Dan, you have your refund. Good luck to you. I don't see any further reason to bash the company. We made a mistake in offering the account when the server was still being moved. End of story.
Thanks
Are you folks not listening to what I am saying? I know that clients have access to HyperVM.
[CH]Dan;939545 said:Thanks I did get the refund, and yes, I didn't start this thread to bash you, just to let others know what I thought about your company.
However, I was told bluntly that there was no hypervm for clients period. As well as other "potential" clients as Cameron demonstrated.
But oh well, I got the refund. Thank you, Thanks Adam for the upgrades matching comfyhost.com