Does anyone here have experience with RegisterFly.com?
Over a week ago I paid for a domain via PayPal. Once the transaction was completed, I logged into RegisterFly only to find that there was no domain and no account balance.
I then tried to contact them through LiveChat, which constantly says "Online" only to find that I was filling in a form and when submitted I got an email saying "No address here".
I opened a support ticket and 3 days later they says "Please give us the domain you tried to purchase and we will do it manually". But I had registered the domain elsewhere at this stage and told them and that I wanted my money back.
Now, over a week gone and I have still not been paid.
3 days ago they asked for the Transaction ID and I gave it to them. Still waiting for a response to that one.
If this is how they do support and treat customers then I would highly recommend that people stay well clear of them.
Does anyone else have experiences with these idiots?
Over a week ago I paid for a domain via PayPal. Once the transaction was completed, I logged into RegisterFly only to find that there was no domain and no account balance.
I then tried to contact them through LiveChat, which constantly says "Online" only to find that I was filling in a form and when submitted I got an email saying "No address here".
I opened a support ticket and 3 days later they says "Please give us the domain you tried to purchase and we will do it manually". But I had registered the domain elsewhere at this stage and told them and that I wanted my money back.
Now, over a week gone and I have still not been paid.
3 days ago they asked for the Transaction ID and I gave it to them. Still waiting for a response to that one.
If this is how they do support and treat customers then I would highly recommend that people stay well clear of them.
Does anyone else have experiences with these idiots?