JS Hosts Problems!

[Technics]

admin@mercury [~]# host yhostco.co.uk
yhostco.co.uk has address 87.117.204.96
yhostco.co.uk mail is handled by 0 yhostco.co.uk.
admin@mercury [~]# host 87.117.204.96
96.204.117.87.in-addr.arpa domain name pointer rapid.jshosts.com.
admin@mercury [~]#

Hope that helps

 

[yhelp]

So you can view it.... What i was asking. :rolleyes2

 

[yhelp]

Ok i have just run a test from websitepulse.com and even they can not get on it. So how are you lot viewing it.

URL tested: http://yhostco.co.uk
Test performed from: Seattle, WA
Test performed at: 2009-03-11 20:40:30 (GMT -04:00)
Resolved As: 87.117.204.96
Status: couldn't connect to host
Response Time: 0.531 sec
DNS: 0.531 sec
Connect: 0.000 sec
Redirect: 0.000 sec
First byte: 0.000 sec
Last byte: 0.000 sec
Size: 0 bytes

 

[Dynash]

I can't. I can visit Yhelp.co.uk and yforum, but not yhostco.co.uk. Just-ping gives 100% packet loss.

 

[Technics]

I could view it last night, I cannot today though.

 

[yhelp]

I could view it last night, I cannot today though.

That can not be possible, mind you if your on VM for a ISP any things possible. :lol:

Any way to the point JS Host how long are my sites going to be down for its be about a day and a half now? :confused4

 

[[JSH]John]

I've contacted cPanel support, they have found the reason that some sites work, and some just don't. Basically, cPanel doesn't support a chroot environment so the normal dns zones were updated, yet the others weren't.

This system is set to a chroot'd named, so zones are actually in /var/named/chroot instead of just /var/named/. Though the /var/named/ zones were updated, the /var/named/chroot zones were not.

Anyone that is still having issues, should see them resolved very soon. cPanel are changing named to a standard, supported configuration.

All I can do is appologise which I have done many times. This type of work doesn't ever need to be done again, so there will be no more downtime in the months to come.

 

[yhelp]

Why did you change it any way :confused4 i don't see any reason to change it. And how long is very soon....

EDIT: Don't matter there back online now.

EDIT 2: Maybe not.... My reseller account is fine but my shared hosting account is not.

 

[[JSH]John]

All sites now appear to be working, check here if you think it's still down: http://downforeveryoneorjustme.com/

 

[yhelp]

Ok they are all up just sites in my shared hosting account. I will wait for opendns to update there dns or try my pc later. I would use sky's dns but they take 2 days to update it.

URL tested: http://www.ytechsupportforum.co.uk/
Test performed from: Seattle, WA
Test performed at: 2009-03-12 12:32:47 (GMT -04:00)
Resolved As: 87.117.245.24
Status: OK
Response Time: 1.259 sec
DNS: 0.415 sec
Connect: 0.166 sec
Redirect: 0.000 sec
First byte: 0.346 sec
Last byte: 0.332 sec
Size: 8677 bytes

Thank you for fixing it. :knockedou