Hey,
I have been with ServerBing for under a month now about a week or two, I just want to say to avoid them what ever the costs.
My website yesterday was down for about 5-6 hours yesterday so I asked for a refund. They said yes they'll refund me in the ticket, two days later I asked when it would be sent and they "changed their minds" and are now refusing to refund me. Also during some hours of the day (Mainly mid-day) you can notice a difference in your site going much more slower than usual.
I had pointed out their terms said I have a 30 day GUARANTEE:
They said "no we only provide refunds if theirs an issue we can't fix" - Please someone tell me where it says that on this terms of service??
Their hosting sucks, they are a bunch of kids and don't stick to their guarantee's.
They are also denying the downtime yesterday even though 3 support techs was "working hard" in trying to fix it.
I have been with ServerBing for under a month now about a week or two, I just want to say to avoid them what ever the costs.
My website yesterday was down for about 5-6 hours yesterday so I asked for a refund. They said yes they'll refund me in the ticket, two days later I asked when it would be sent and they "changed their minds" and are now refusing to refund me. Also during some hours of the day (Mainly mid-day) you can notice a difference in your site going much more slower than usual.
I had pointed out their terms said I have a 30 day GUARANTEE:
Code:
II. Refunds
Hosting Refunds are issued within 30 days of your hosting sign-up. Termination of your account for violation of this TOS is permanent grounds for non-refund. Domain registration fees are not available because we do not register them ourselves; rather, a third-party registers the domains. Instead of a refund for domain registration, we will transfer the domain to you.
They said "no we only provide refunds if theirs an issue we can't fix" - Please someone tell me where it says that on this terms of service??
Their hosting sucks, they are a bunch of kids and don't stick to their guarantee's.
They are also denying the downtime yesterday even though 3 support techs was "working hard" in trying to fix it.