I do hope there is a recovery, as having dealt with them (mainly Shequeita) it's been pretty much okay, some downtimes and problems.
I had hoped they would flurish as a good host (regardless of all the previous bashing) it looked promising.
Personally I'd much rather be told straight either we f'd up or someone else did but we know what's wrong. That way something can be done. Unfortunately we do at the mo have a situation with backups (clients have sites that they update - not my first choice as it's included in their management, so training them to do it was a mistake in this instance).
Over the past 2 years I have lost 2 close family, but I still did keep a handle on business, now I take a back seat and do contract and leave the 'others' to do the work (hopefully).
Not much you can do when a machine dissappears (remeber Jewlzk - yep I seem to pick them) poor Paul didn't know how to tell me when I got back that he couldn't shift everything as cPanel was cancelled a week earlier than the VPS dissappeared.
Shequeita is correct we have a unique problem with getting host records changed (some as yet unexplained reason from the registrars, can't change the 2 main ones for NS entries they have to do it) and it was to save downtime for clients. This unfortunately was a false hope, so I do take a share of the blame (lil bit as I'm still being in the middle

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I'm ranting again waiting to find out - so I'll stop this post from me now
