I hear both Dan and Jan's points, and would have to say that they are in the most part (IMO) valid. However i would go further to say that i actually agree with Richard and Craig's line of thinking : That a certain amount of market research is needed before buying any product (even if its something as mundane as reading the pricing of food - bad food - cheap).
This is especially true of the internet, and while i respect that a customer (infact the vast majority of customers) may not know a suitable price for the service they are purchasing, I also find it hard to believe that logic-host.net (short lived as it was ?) was the first webhost that the customer came to on the whole internet. Infact i find it far more likely that the customer looked through at least one or two other hosts before taking the plunge (like i said, not always the case, hence why Dan and Jan's points are valid), that being the case, the customer will have reviewed several other packages, and should have been able too gain a feel for a sensilble price.
This is where the Richards common sense, and Craig's research, come in :
If a person has a certain amount of common sense (and please note, I am not suggestion the original poster doesn't) he/she should be able to use the results of his earlier search (or his/her research) in order to gage whether a product is worth buying, or whether all is not as it seems.
This is parallel to walking down a shopping line, seeing several of the same prodcut by a range of manufacturers, one for $xxxx, another for high $xxx, and one for $xx. In this scenario common sense would dictate that the lowest price is not the best option, as would the 'research' of the other price tags.
On a whole other note, a great consumer addage is read the fine print. I believe with a little forward thinking the same would apply to the internet, and the customer should read the TOS/AUP/TOU before buying - this might have saved upset down the line.
I hope my post isn't to garbled - i got a bit lost myself while writing it
AMC