Vista Support - Random Shutdowns

[Richoex]

Hi Everyone,

For a while now i have been having problems with my Vista laptop, a month or so ago i did a system restore however it still is continuing to happen.

Basically the laptop looks up and the screen goes blank, a few seconds later it will reboot and start back up as normal, sometimes it will freeze, restart, freeze, restart and so on, this happened 3 times just now...

Usually an error message will come up saying Windows has expectantly shutdown,

What do you think would be causing this? how could i fix it or is it just Vista?

Here is my system information.

King Regards
Richo

 

[GlennBeforeTime]

I would say, remove as much of the HP software that came with the system (without deleting the restore software) then do a reboot.

 

[Secret]

Update your drivers.... After the computer restarted, there will be an error message from windows, right? Can you please post the reason/error description here? So that we can at least try to see what's causing it...

 

[heymrdj]

Take it to a computer shop and and have it cleaned if you don't have the knowledge to tear one down to clean it's little turbine fan. What you're describing sounds like an overheat.

 

[Richoex]

This is the] error i just got...

http://img22.imageshack.us/img22/3238/ror1010.png[/IMG

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA80036D5270
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini031609-01.dmp
C:\Users\Sammie\AppData\Local\Temp\WER-47907-0.sysdata.xml
C:\Users\Sammie\AppData\Local\Temp\WER6A4.tmp.version.txt

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[heymrdj]

Get a hirens boot disk and make it.

http://www.9down.com/Hiren-s-BootCD-9-8-Keyboard-Patch-73110/

Open your start, right click on Computer, and hit Properties.
Select Device manager and let it get admin priviledges.
Expand Disk drives to see who makes your HD. WDC means Western Digital, then there's Hitatchi and Seagate and Fujitsu.

After this, shutdown and boot into the boot disc. Navigate it and first test your memory with the Memtest. If that's good then run your specific hard drive manufacture's HD test to see that it's not corrupting data.