iiPanel
Active Member
Hello,
I have been trying to assign technical support to work for me but offcourse a tech support need to have access to your server in order to provide support to the clients and therefore you need to have trusted employees to be in that position. Many people were very glad to work as a tech support but I mean its very hard to trust anyone over the net.
So what is the solution? specially if your company is getting much bigger everyday and you will start consuming all your time on supporting your clients without anytime on promoting your services.
I wish there was some management companies for hosting companies email and ticketing system service.
All comments are appreciated
Thanks.
I have been trying to assign technical support to work for me but offcourse a tech support need to have access to your server in order to provide support to the clients and therefore you need to have trusted employees to be in that position. Many people were very glad to work as a tech support but I mean its very hard to trust anyone over the net.
So what is the solution? specially if your company is getting much bigger everyday and you will start consuming all your time on supporting your clients without anytime on promoting your services.
I wish there was some management companies for hosting companies email and ticketing system service.
All comments are appreciated
Thanks.