We are sticking to free hosting because the market for free hosting is much less competitive than that for paid hosting. For paid hosting, it will be hard to compete with hosts who are already well astablished, and buy bandwith much cheaper because of bulk purchases. In free hosting we have been very sucesfull in the past 2 years, and believe we can profitably offer the features needed to compete in today's free hosting market. We also have one of the most important aspects of free hosting that many hosts don't.. a great tech support team.. We have at some times up to 9 people working on tech support, answering questions in the forum, aim, icq, phone, help desk trouble ticket system, etc..
The problems we had last week were nothing we could control, and i think was just a bad decision on my part (trying to go with the cheapest hosting solutuion). That has now been corrected, and just in case it was my script that did it, we are getting a new script developed by another company...
I would also like to thank all the loyal members without who our sucess over the past several years would not have been possible. Even 2 weeks ago, during our problems, when we had to restart the service several times within several days, we were still getting over 1000 members confirming their account in the first 12 hours. I think thats amazing.. and to thank all of you, once we re-open we will have unlimited space for all accounts created in the next several months, as well as less ads.. (1 pop-up under per site per 48 hours.. after ur visitors sees 1 pop-up under, they will see no ads for 2 days).. Thanks guys.. we hope to re-open permanantly before Feb. 15th..
Our forum should be up in 2-3 days once we move over some things to the new datacenter, and if anyone has anyquestions, my staff and myself will be answering them on a regular basis.