We provided a top quality service to Shiftyhost.
They purchased a reseller from us a couple months ago and they paid for a year.
In February, we received an email from PayPal telling us that a dispute was open on our account.
I logged into PayPal and noticed that my account was short $180.00
This was a result of a Chargeback made by the Buyer's Credit Card Company. PayPal didn't like this either because the buyer did not file the claim through PayPal. Thus, paypal banned the buyer from further using the service.
Anyways, we lost the claim. However, PayPal contacted me again yesterday and informed me that they are disputing the Chargeback with the Credit Card company.
The reason they (Credit Card Company) gave for the Chargeback was "Unauthorised Payment". To me, that is the Buyer calling me a theif.
Just a heads up here. But take my advice and DO NOT do business with this individual.
They purchased a reseller from us a couple months ago and they paid for a year.
In February, we received an email from PayPal telling us that a dispute was open on our account.
I logged into PayPal and noticed that my account was short $180.00
This was a result of a Chargeback made by the Buyer's Credit Card Company. PayPal didn't like this either because the buyer did not file the claim through PayPal. Thus, paypal banned the buyer from further using the service.
Anyways, we lost the claim. However, PayPal contacted me again yesterday and informed me that they are disputing the Chargeback with the Credit Card company.
The reason they (Credit Card Company) gave for the Chargeback was "Unauthorised Payment". To me, that is the Buyer calling me a theif.
Just a heads up here. But take my advice and DO NOT do business with this individual.