Host-Us.net
New Member
Hello Everyone,
As some of you may know, host-us.net, has some issues over the last 9 hours for customers on ww23.host-us.net.
The issue has been resolved, and all accounts are online. The cause of the problem was a hole in Cpanel, that allows outsiders to crash the server by exploiting code that maxes out the ram and swap until the server fails.
( and host using Cpanel, go upgrade, they have now released a patch )
Due to this, and the trouble it has caused we have done two things;
1) We have signed an agreement for an undisclosed amount with Cpanel to have them do all upgrades to our servers, and do daily security checks to prevent this.
2) We will be hiring one additional Level 3 support person to help us keep track of our growing server count.
3) All customers affected, will notice there Disk Space is at 7GB, and Transfer at 70GB as a "Were Sorry". ( please allow up-to 2 hours for this ti reflect in your account summary)
Downtime effects us all, and we take it seriously.
Please feel free to ask us questions etc. However do not bash, it is un-needed, and we know there were problems.
As some of you may know, host-us.net, has some issues over the last 9 hours for customers on ww23.host-us.net.
The issue has been resolved, and all accounts are online. The cause of the problem was a hole in Cpanel, that allows outsiders to crash the server by exploiting code that maxes out the ram and swap until the server fails.
( and host using Cpanel, go upgrade, they have now released a patch )
Due to this, and the trouble it has caused we have done two things;
1) We have signed an agreement for an undisclosed amount with Cpanel to have them do all upgrades to our servers, and do daily security checks to prevent this.
2) We will be hiring one additional Level 3 support person to help us keep track of our growing server count.
3) All customers affected, will notice there Disk Space is at 7GB, and Transfer at 70GB as a "Were Sorry". ( please allow up-to 2 hours for this ti reflect in your account summary)
Downtime effects us all, and we take it seriously.
Please feel free to ask us questions etc. However do not bash, it is un-needed, and we know there were problems.