bryonhost1
New Member
Hi!
You know..it's interesting..you find stuff when you are not looking for 'em.
I had been looking for a decent alternative to kayako..and failed most miserably a few days ago.
Today..I'm making the control panel rounds..and sign up for a parallels account..so I can get temp keys for various offerings.
Nothing happened...no email. I waited for an hour. Nothin.
Ok..went back to the website..and there was a email for sales. Fired a email off and..well, well...a RT login. I remember many, many moons ago coming across this before..but forgot about it.
Help desk alternative solved. RT looks very decent..and it's free.
http://bestpractical.com/rt/download.html
Thanks, Parallels!
Now..the billing system problem...hmmmm....
Bryon
You know..it's interesting..you find stuff when you are not looking for 'em.
I had been looking for a decent alternative to kayako..and failed most miserably a few days ago.
Today..I'm making the control panel rounds..and sign up for a parallels account..so I can get temp keys for various offerings.
Nothing happened...no email. I waited for an hour. Nothin.
Ok..went back to the website..and there was a email for sales. Fired a email off and..well, well...a RT login. I remember many, many moons ago coming across this before..but forgot about it.
Help desk alternative solved. RT looks very decent..and it's free.
http://bestpractical.com/rt/download.html
Thanks, Parallels!
Now..the billing system problem...hmmmm....
Bryon
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