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I have a problem with my external hard drive, when i plug it in my laptop.. it takes too long to acknowledge it and when i open a file it would hung, i tried to reformat my external hard drive but it says reformat unsuccessful..
External hard drives are similar to flash drives, so you should be very careful about using an external hard drive. You need to scan your hard drives first and fix errors before you can format the thing. There can be issues like bad sectors which is preventing to format the hard drive.
type these commands one at a time:
select disk # (where # is the number of the external drive)
create partition primary
format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)