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hostd8.com AGAIN!

Discussion in 'Web hosting discussion' started by Decker, Nov 19, 2011.

  1. Decker

    Decker Officially Old! NLC

    Seems they have gone again, taking a VPS down with all clients and data, no ticket responses, yada yada...

    Anyone heard anything - hopefully?
  2. wswd

    wswd Premium Premium Member

    For what it's worth, they still haven't charged on any of the invoices. They just keep crediting them. LOL!!

    It looks like their site is up, but the billing system is throwing a database error. Gosh, what a mess.
  3. Decker

    Decker Officially Old! NLC

    Yeh I get the invoices and paid statements but no response from support in 2 1/2 days for a VPS down, sheesh, if I'd been paying I'd be going mental :D

    Just would have to happen when I finally get some time to do some work lol...
  4. Jan

    Jan Forum Cleaner NLC

    Lazy git :D
  5. Decker

    Decker Officially Old! NLC

    Be quiet woman and iron those shirts :p

    Oh and it's still down, had to raise a sales ticket to get any response.

    Latest - is my ssh port 22?
    Won't matter, servers down!!! Sheesh, bloody amateurs.

    So soddem...
  6. Decker

    Decker Officially Old! NLC

    This gets better, they can't find the VPS...
    Just the latest bits from the ticket;

  7. Decker

    Decker Officially Old! NLC

    And the latest - they've decided to just bail out, and apparently it's been free since January, first I knew about that...

  8. wswd

    wswd Premium Premium Member

    He is forgetting that it WAS paid for. It was paid for using the credits they themselves put on the account. ROFL! I love it.
  9. giangbs

    giangbs Active Member

    I got a shared hosting account with them, was with Kerplunc Hosting before they bought Kerplunc Shared Hosting :D It's still working fine...
  10. Decker

    Decker Officially Old! NLC

    Hope you don't get one of these then :)

    Badly spelled, bad grammar and no idea that TOS doesn't include incompetence and failure to be capable to provide what is advertised :lol:

    So 'Joe' has a strop and your VPS gets deleted, he found it really quick after taking a week to 'not' find it :rolleyes2
  11. wswd

    wswd Premium Premium Member

    Joe is an idiot.
  12. Decker

    Decker Officially Old! NLC

    Think he's proved that all by himself :biggrin2:

    Another day or so and he'll find out how much of an idiot :wink2:
  13. Mediumcube

    Mediumcube New Member

    His English is poor and that's the greater problem of him.
  14. Webcs-Peter

    Webcs-Peter Member

    That's really bad when support doesn't know English well.
  15. sander k

    sander k Well-Known Member NLC

    If the host can't speak English he shouldn't offer hosting to English speaking people.
  16. UpReseller

    UpReseller New Member

    After review their letter, I sure many customers want to get away more than keep services with them.
  17. storminternet

    storminternet Member

    For any webhosting provider, their support staff should be able to explain in simple but grammatically correct English.
  18. colorhost

    colorhost Member

    Interesting, Coming from there website...it doesn't look professional.

    I even submitted a ticket for fun to test when they would reply, its been over a couple hours now.
    Last edited: Dec 24, 2011

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