Free Help Desk Support Software

[Namepad]

Here is what I did. I set up my departments and e-mail in the admin panel.

In the settings section(tab), there is an outgoing email section where you can assign a global default outgoing e-mail for all departments.

Select a noreply@your domain e-mail. Of course the global setting can be overridden individually if you so choose.

Hope this helps

 

[GeorgeB]

Here is what I did. I set up my departments and e-mail in the admin panel.

In the settings section(tab), there is an outgoing email section where you can assign a global default outgoing e-mail for all departments.

Select a noreply@your domain e-mail. Of course the global setting can be overridden individually if you so choose.

Hope this helps

Thanks. I will try that. It wasn't allowing me to set up correctly before, but I am going to retry now.

I just wish it allowed html signatures.

 

[NeoGen]

we use http://www.eticketsupport.com/

They branched out of OSTicket, but now eticketsupport seems to be dead..

Would recommend osticket all the way..

 

[RosenCruz]

great looking software.thanks !

 

[robertflorish]

I would suggest you to choose AJ Helpdesk SAAS - Which is a web based helpdesk software.

 

[SiberForum]

I would suggest you to choose AJ Helpdesk SAAS - Which is a web based helpdesk software.

I have done the search but I can't find it. Can you please provide a link?

 

[robertflorish]

AJ Helpdesk is the best web based helpdesk software with robust ticket support & it is offering the lifetime free plan . http://www.ajhelpdesk.com