Cheaper Live Support Solution than Kayako LiveResponse

[ChangAdam]

Hello,

I'm looking for a solution for Live Support, as we are now using Kayako LiveResponse but it does cost a bit and additionaly we are having some problems with the software lately.

Could you please recommend any cheaper script/program for Live Support?
But not very cheap, we want it to be good as well.

 

[SC-Daniel]

ChatStat ftw!

 

[YourData1st]

If I was to offer live support again I'd use BoldChat.

 

[Dynash]

Yeah, use ChatStat, i've used it before, it's cool.
and free, but with month to month payable upgrades.

 

[Skylar]

I use "Live Help Messenger" - its worth the price, simple to use.

 

[DavidsAwesome]

I use "Live Help Messenger" - its worth the price, simple to use.

I second that. We used to have it for a while. Not only is it affordable, but its license is forever, unlike chatstat where you pay month to month.
http://www.stardevelop.com/

 

[Amaresh]

ActiveCampaign SupportTrio

 

[[JSH]John]

I can also recommend Stardevelop Live Help Messenger. The new release looks great too.

 

[YourData1st]

I second that. We used to have it for a while. Not only is it affordable, but its license is forever, unlike chatstat where you pay month to month.
http://www.stardevelop.com/

I hate having to pay month to month for software I "own". I know the point is reciprocal income for the creator, but it sucks. I don't know if any software companies do this, but they should flat rate older versions of their software. Sure there may be security risks involved, but at least you own something.

 

[PoliticalMonster]

What about free ones? There's help live centre, which is pretty good. And crafty syntax, also good, ugly but works well. I might be making a (good) free chat tool too.

As for paid, I'd take a look at stardevelop's live messenger, I've heard a lot of good things about it.

Good luck!

 

[YourData1st]

I use "Live Help Messenger" - its worth the price, simple to use.

I've been looking at that live help messenger, and it looks real good. I'm thinking about making a purchase.

 

[AMC]

If you are looking for a kayako live response lisence - I might know one going cheap (owned lisence). Hit me up on msn

As for other solutions, search hotscripts, but I have to say I have used Boldchat , Chatstat and Kayako LR.

Chatstat is probably the most bang for buck solution - I have also heard good things about phplivesupport.com - and that is a lot cheaper.

 

[.Andy]

I second that. We used to have it for a while. Not only is it affordable, but its license is forever, unlike chatstat where you pay month to month.
http://www.stardevelop.com/

Thats my thinking to. I calculated it woudl cost me 100$ for just 5 reps in Chatstat when it pays for star develop. I'm really happy they added skype support as well!

 

[YourData1st]

Only problem is there is not demo for it... There is a 30 MBG so that makes up for it. Any one have the multi domain license?

 

[Amaresh]

How many operators will you be having at a time ? If it's only one, then you can probably use TrioLive for free.

 

[JasonS]

I find PHPLive pretty darn cool

 

[ChangAdam]

How many operators will you be having at a time ? If it's only one, then you can probably use TrioLive for free.

Unfortunately we will be having more than 1 chat operator at a time most of the time.

 

[.Andy]

Unfortunately we will be having more than 1 chat operator at a time most of the time.

Then star develop or phpLive

 

[Hastings]

I use "Live Help Messenger" - its worth the price, simple to use.

I have used live help messenger in the past as well, great software, and I think it's like $80 one time - a great solution to the lower-budget live chatters

 

[YourData1st]

I just grabbed a copy of Live Help Messenger and will be doing a test run this weekend and will let everyone know how it turns out.