I have a trojan in my computer that norton anti virus will not remove
Trojan.Skintrim
Norton says access to this file was denied
I went on the symantec website for removal instructions but the do not work
http://www.symantec.com/enterprise/security_response/writeup.jsp?docid=2006-121317-1003-99&tabid=3
it says delete these reg keys -
Navigate to and delete the following subkeys:
HKEY_CURRENT_USER\Software\epk_extr
HKEY_CURRENT_USER\Software\exts
HKEY_CLASSES_ROOT\CLSID\{180B4EE9-1795-4429-9651-F17A6515726D}
HKEY_CLASSES_ROOT\Interface\{0A089E22-5736-4092-B3F8-3F0D5F345482}
HKEY_CLASSES_ROOT\OutlookAddin.Addin
HKEY_CLASSES_ROOT\OutlookAddin.Addin.1
HKEY_CLASSES_ROOT\TypeLib\{5BAD7FAE-81F0-4439-8C1A-3E8907998047}
HKEY_LOCAL_MACHINE\SOFTWARE\MailSkinner
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\OutlookAddin.Addin
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MailSkinner.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MailSkinner
But i cannot find them in the registry.
Any suggestions?
Trojan.Skintrim
Threat Assessment
Wild
* Wild Level: Low
* Number of Infections: 0 - 49
* Number of Sites: 0 - 2
* Geographical Distribution: Low
* Threat Containment: Easy
* Removal: Easy
Damage
* Damage Level: Low
* Payload: Downloads other risks on to the compromised computer.
Norton says access to this file was denied
I went on the symantec website for removal instructions but the do not work
http://www.symantec.com/enterprise/security_response/writeup.jsp?docid=2006-121317-1003-99&tabid=3
it says delete these reg keys -
Navigate to and delete the following subkeys:
HKEY_CURRENT_USER\Software\epk_extr
HKEY_CURRENT_USER\Software\exts
HKEY_CLASSES_ROOT\CLSID\{180B4EE9-1795-4429-9651-F17A6515726D}
HKEY_CLASSES_ROOT\Interface\{0A089E22-5736-4092-B3F8-3F0D5F345482}
HKEY_CLASSES_ROOT\OutlookAddin.Addin
HKEY_CLASSES_ROOT\OutlookAddin.Addin.1
HKEY_CLASSES_ROOT\TypeLib\{5BAD7FAE-81F0-4439-8C1A-3E8907998047}
HKEY_LOCAL_MACHINE\SOFTWARE\MailSkinner
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\OutlookAddin.Addin
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MailSkinner.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MailSkinner
But i cannot find them in the registry.
Any suggestions?