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Question for hosting companies about resellers

Discussion in 'Host Talk' started by Brendale, Sep 30, 2011.

  1. Brendale

    Brendale New Member

    Hi there,

    I'm hoping for some input from hosting companies on what generally happens to the hosting accounts set up by a reseller if they cancel their reseller account. Are contracts usually honoured by the hosting provider until the end of the paid period or does the agreement disappear with the reseller?

    Many thanks in advance for any thoughts.
     
  2. sander k

    sander k Well-Known Member NLC

    It goes with the reseller. I can't take care of his clients. They might not even know that they are on a reseller.
     
  3. Master TJ

    Master TJ New Member

    Yes sander is correct... The reseller clients do not even know that it is reselling... Or else they would directly come to the real host...
     
  4. Brendale

    Brendale New Member

    Ok, that's great, thanks very much for the info :)
     
  5. Master TJ

    Master TJ New Member

    No problem... It was a pleasure to help you! :)
     
  6. ziyaad30

    ziyaad30 New Member

    But cant clients get transfered to another reseller? I remember with iihosting.net, they closed or something, and clients are now with another provider.
     
  7. vikrantholidays

    vikrantholidays New Member

    The clients account goes as well...
     
  8. sander k

    sander k Well-Known Member NLC

    That can be done, but again the clients might not even know that they are on a reseller.
    The owner of the server doesn't have to contact the clients to warn them or what ever. I am pretty sure the law even forbits you to do so.
    Because you would break the privacy protection law.
     
  9. Webcs-Peter

    Webcs-Peter Member

    Sure. The reseller is responsible for the rights of the people they are serving for. Some though haму special paragraph in the TOS.
     
  10. deeplist

    deeplist Entrepreneur NLC

    lulwat?
     
  11. sander k

    sander k Well-Known Member NLC

    What does that mean? Is that even English?
     
  12. Tc-Ltd

    Tc-Ltd New Member

    if the source hosting provide free hosting the users unders canceled reseller will moved to the source
    this work with directadmin reseller
     
  13. sander k

    sander k Well-Known Member NLC

    That sucks. So you mean that the server owner will get those not paying clients on his servers?
     
  14. CS Squad

    CS Squad cs-squad.net NLC

    Unless the server owner decide to take over those clients and issue them with invoices.
    Or else, I don't see the point of the server owner take over those users.
     
  15. sander k

    sander k Well-Known Member NLC

    Can he do that? Isn't that forbidden by the law?
     
  16. CS Squad

    CS Squad cs-squad.net NLC

    Yeah, but if the server owner and the reseller have an agreement, then it will longer have any issue.
    It will be just like the server owner taking over the "company" which belongs to the reseller.
     

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