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LSComputers

Well-Known Member
NLC
id recommend kayoko, its got a built in live chat as well as ticket system, its a great little program, we use it.
 

DmD

New Member
www.boldchat.com is another good one. I haven't really used it too much to be able to comment on it, but they have a free trial and a free account if you want to use them.
 

Erizo

Muffin
NLC
i use a free one, that is very good (Unlimited operators/departments, statistics of time and referers, operators statistics) Help Center Live
 

CSN-Carl

New Member
LSComputers said:
id recommend kayoko, its got a built in live chat as well as ticket system, its a great little program, we use it.
I agree, really like Kayako SupportSuite. :angel:
 

loon loon

New Member
UnionDance said:
i use a free one, that is very good (Unlimited operators/departments, statistics of time and referers, operators statistics) Help Center Live
can you show me the url? thx
 

iiPanel

Active Member
I'd advice that you stay away from Kayako live support. We used it and it used to leave clients hanging without us knowing that there are chat requests. Moreover, many of the chat messages between our staff and the clients remained not sent, causing the clients to assume that we are not responding.
 

repoman

New Member
iiPanel said:
I'd advice that you stay away from Kayako live support. We used it and it used to leave clients hanging without us knowing that there are chat requests. Moreover, many of the chat messages between our staff and the clients remained not sent, causing the clients to assume that we are not responding.

?? Really? How did this happen? Add my msn: egortarabasov@Hotmail.com , I might stop using Kayako because of this..
 

JodoHost

New Member
I'd give LivePerson my vote. We've been using it for over a year, and handle 2000+ chat sessions a month with it. Very reliable
 

James

Always moving..
NLC
Kayako's support suite is the most impressive set I have seen - especially its live support.
 
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