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How many clients did you satisfy? and how many left your service?

S

sonicboom

New Member
Post here how many clients you are hosting and how many has left your service in the past 60 days.

I am hosting 243 paid hosting clients ;
21 has left my service 60 days ago.

Yours? ^^
 
1124 Free.
138 Paid.
0 Left.

But our paid as only been up for about 4 weeks.
 
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does leaving client means they are not satisfied, I dont think so, there could be many other reasons
 
come and go

hi,

the question you posed is difficult to answer because clients come and go all the time. i had a client which had cancer and signed up to host a cancer awareness website. sadly enough he passed away and the business from him got lost.

its also difficult to answer because you could be indirectly targeting new hosting providers which don't have the knowledge, resources and desire to remain a stable customer for you.

additionally there have been gaps where clients have left us and come back 7 months later because they realized for one reason or another that we provided better services than others or their perception on being a good host changed.

hosty.net: 1400 customers

thanks,
kevin
 
zamfoo, I share your opinion. In any case there are a lot of web hosting companies which will not want to share this information
 
webboy said:
does leaving client means they are not satisfied, I dont think so, there could be many other reasons
Click to expand...

I fully agree with you. The reasons could be different:
- upgrading to the higher web hosting solution you do not6 provide
- finding someone offering the same at cheaper rates
- just quitting form the business
 
As many others said clients may leave even though they are satisfied with the services. There can be many reasons. Many clients give us feed back that they are extremely satisfied with the services but due to so and so reasons they have to leave.
 
yhelp said:
1124 Free.
138 Paid.
0 Left.

But our paid as only been up for about 4 weeks.
Click to expand...

Now there is a clear cut lie everyone can see! Next time when you want some random number, do not post them in acending order (like 1-2-3-4 and so on).



How many clients did you satisfy?
Click to expand...

Now there's something i could have really made a good joke with! :p
(too bad i have to keep this pg ;) )



On hw, we lost count of incoming and outgoing...
 
iHubNet-Matt said:
As many others said clients may leave even though they are satisfied with the services. There can be many reasons. Many clients give us feed back that they are extremely satisfied with the services but due to so and so reasons they have to leave.
Click to expand...

Some customers leave and some sign up. I suppose that is normal process for any web hosting company
 
somik said:
Now there is a clear cut lie everyone can see! Next time when you want some random number, do not post them in acending order (like 1-2-3-4 and so on).
Click to expand...

Yes was a type o sorry should of been 124 and not 1124.
 
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somik said:
LOL, thats alright :D

So you got more paid then free? Must be making some good profit then ;)
Click to expand...

Well we have more free then paid now as them numbers have grown.

We our not doing it to make money so making a profit will only go back in to the server or software/scripts cost.
 
yhelp said:
Well we have more free then paid now as them numbers have grown.

We our not doing it to make money so making a profit will only go back in to the server or software/scripts cost.
Click to expand...

And what about salary for the stuff? Do you invest in your service, hardware?
 
webboy said:
does leaving client means they are not satisfied, I dont think so, there could be many other reasons
Click to expand...

I agree. I have had majority of the clients we leave because there done with there project or at my previous job I saw alot of teens leave when they hit there senior yr/college (based on reading there blogs and seeing who they were) I assume because of time constraints. That doesn't mean there not satisfied. I am now hosting more busniesses and I have seen alot less leave.
 
.Andy said:
I agree. I have had majority of the clients we leave because there done with there project or at my previous job I saw alot of teens leave when they hit there senior yr/college (based on reading there blogs and seeing who they were) I assume because of time constraints. That doesn't mean there not satisfied. I am now hosting more busniesses and I have seen alot less leave.
Click to expand...

Maybe you are right. Business web sites are the ones which grow fast. And that could be the reason of leaving.
 
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