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/Peo, FreeWebSpace.net
But then again, a lot clients ignore those notification and when the server is down for maintenance, they will F you up and down in the ticket...
But anyway, as long as we inform them before with bring down the server for maintenance, there is nothing much for them to argue about anymore.
Absolutely, it's either that or they find out on their own. I'd rather be the one letting them know first and that everything is under control. This is definitely a must.
It does not inspire confidence When a host is not upfront about its difficulties.
Anyhow it is also all the more reason more hosts ought to have Facebook and Twitter accounts - so that their users will still be kept informed should the worst happen (server down, website down, email down etc)