Can't access to my FTP (Godaddy economy hosting services)

[MassTransitBoard]

I am having a problem with upload file to my domain (www.masstransitboard.com). After I upload file to FTP (using CuteFTP) for few minutes, The problem occur like this:

STATUS:> Getting listing ""...
STATUS:> Resolving host name masstransitboard.com...
STATUS:> Host name masstransitboard.com resolved: ip = 64.202.189.116.
STATUS:> Connecting to FTP server masstransitboard.com:21 (ip = 64.202.189.116)...
STATUS:> Socket connected. Waiting for welcome message...
ERROR:> Timeout (1000 ms) occurred on receiving server response.
STATUS:> Waiting 1 seconds...
STATUS:> ============== Attempt #1 ==============
STATUS:> Resolving host name masstransitboard.com...
STATUS:> Host name masstransitboard.com resolved: ip = 64.202.189.116.
STATUS:> Connecting to FTP server masstransitboard.com:21 (ip = 64.202.189.116)...
STATUS:> Socket connected. Waiting for welcome message...
STATUS:> Connection closed.

I found this problem with both domain of the services that I rent for. Did anyone using godaddy and found the problem like this? I already change ISP but the problem still occur. Godaddy support also can't help me solve this problem. They said that their services is running fine. However, I did not found this problem last week (Before 23 Nov) it was working very well and I can upload 123 MB file without and interupted. I just found this problem from 23 Nov until now!

Thanks

Ohm Udomvanich
admin@masstransitboard.com

 

[James]

Try using a different FTP program and see if it connects or not, might help in pinpointing to the problem.
Best

 

[MassTransitBoard]

I already try to use IE, CuteFTP, WS FTP but the error is the same. I really dont know where to start.

 

[Martie]

I already try to use IE, CuteFTP, WS FTP but the error is the same. I really dont know where to start.

Within CuteFTP you might check your settings. Try "checking" passive mode (if its unchecked) and see if you can connect then.

 

[eugeneo]

Why don't you contact Godaddy!

 

[TJR Networks]

Have you tried accessing your FTP account from a different computer? Also, as 2xhosting said, GoDaddy should be able to help you with the problem...

 

[priyanka]

Hi MassTransitBoard,
It could be because of following problems:
1.some one might have changed your read/write permission or FTP password.
2.May be your FTP configurations allow certain amount of transfer during a 30 day period.
You need to contact Godaddy regarding this.

 

[redz]

um, did you know that godaddy was down today? yep a big company like that had about 2 hours of downtime, mabe that was it. woops didnt read your whole post, dont really know whats up with it then .