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5GBFree.com

5gbfree is gone

I am a member of 5gbfree and I have to say I've been quite impress so far.
Every support ticket has been actioned and responded to very quickly.

One inconvenient problem I've seen, is that you can't delete some files created by PHP either from ftp or online filemanager as I guess they are owned by apache instead of yourself.

However since yesterday evening, 5gbfree.com seems to have vanished, is this a DNS problem?

Cheers.
 
Hi Sylviob,

Thanks for your kind words. We are trying hard, particularly on the support front to provide the sort of service you would expect from a "paid-for" provider.

With regard to the files you are unable to delete, yes, I would take a guess that it's because they are owned by apache.

I'm sorry to report that there are intermittent problems with our server at the moment, but please rest assured that we are doing everything possible to restore service. When service is restored, we will conduct an investigation to see if there are any lessons that we can learn from the outage so that we can continue to improve the service, and prevent this sort of thing happening again.

Thanks for your feedback,
Rob
 
* No forced adverts
Click to expand...
Only true for premium accounts!

Emailed support asking for ad removal and got this for a response.
I'm afraid this is not possible. All our premium accounts have text links off though.
Click to expand...

Maybe you should make it more clear about your "No forced adverts" policy.
 
Nice site, but ur offline..

Robbeh said:
...and we're back online :)
Click to expand...

No you're not.
Right now, you are NOT online, the site I hosted on 5gbfree says (Server not found) and also 5gbfree.com also says (Server not found). It has been like this for the past 7 hours :(.
Please be back up soon :(
Otherwise, your service is awsome
 
Can you please turn of safe mode on my account?

Robbeh said:
>>would u be able to turn it off upon request?<<
On request I can turn safe mode off. No worries.

>>Do you allow .htaccess files to be uploaded?<<
Yes, you can upload this - but not above wwwroot.

Hope that was useful :)

Cheers,
Rob
Click to expand...

Please turn off safe mode on my account "lenasiaa"

Thanks
 
Thanks for the offer. You say: "No forced adverts".
On plan description: "Embedded Ads"

How do these two statements coexist?

Also, what PHP version is in use? PHP 5.5 has been recently released, but do you support 5.4 at least?

Thanks.
 
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